went down for site visit, Assistant director altitude sucks big time. I wonder how she can even get to that level. she just give me the very pek cek feel when she showing us around for the two ball rooms. and she doesn't bother to go through the package. She ask" so you know the package and price right, I email you already. then we took leave to the ballrooms. she jus use her mouth to usher you " infront turn left,turn right" . Stepping into the door, she say there, this is the grand ballroom and silent.... same goes for the other ballroom.... she doesn't like to talk much and show u a black face... if she not happy to hold pple's wedding then we are not even happy to let her run our event.. probably will ruin it and spoil our mood instead of a joyous occasion.... Look for Krystal if anyone is interested to host wedding there.... have to agree crystal ballroom does looks nice but has pillar.. exterior of the hotel looks rather old...for the price, it is really very reasonable with free flow wine & beer and even cockage waive...