PARKROYAL on Pickering Review - Page 13
    
 
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  1. #181
    Junior Member crazmin is on a distinguished road
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    Does anyone has got the wedding package price for 2014? please email it to me at craz.min@gmail.com
    Thanks in advance!

  2. #182
    Member mugwithlid is on a distinguished road
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    I just had my wedding last Saturday and the service from Parkroyal on Pickering staff exceeds my expectation. My coordinator Diana was there to oversee the operations till I arrive for my matrimony. She has been very helpful and professional from the start and even though she is going on her maternity leave soon, she still emails us promptly after office hours. The operation executive Ms Kangxin took care of me and my husband during the whole banquet. She came up to us with warm water(w/o me asking) and ice water for the groom during the reception and my married friends were impressed as they didn't receive such service in their venue. They will also offer chairs for us to sit and enjoy the montage and SDE before our march in. Of course, she will also ensure that we get to drink before our march in. She also ensures that my gown is neat and poofy before the March in. Even during the banquet, she will always come up to us checking if we need anything.
    After the dinner, she will also feedback to us on the guest feedbacks without us asking.
    These small gestures certainly touches my heart and we are very grateful for her help.
    The bridal suite is also very impressive. Though I have seen bigger bridal suite, they utilise the space perfectly and is still very comfortable. Our friends and families are all in awe with the room especially with the floor to ceiling window, overseeing SG skyline.
    I'm a very happy and satisfied bride on that day. For all btb that have chosen Parkroyal on Pickering, you are in good hands.

  3. #183
    Junior Member icebear123 is on a distinguished road
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    Any one went for a wedding lunch at this hotel recently? any reviews?

  4. #184
    Junior Member Chris1987 is on a distinguished road
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    Yup, i went to my friend's wedding lunch recently and it was really nice! The ballroom and the food!

  5. #185
    Junior Member fashionlablab is on a distinguished road
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    Hi can anyone send me 2014/2015 package for ParkRoyal Pickering? fashion_lablab@yahoo.com.sg

  6. #186
    KJK
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    Junior Member KJK is on a distinguished road
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    nice.......

  7. #187
    Junior Member mervsng is on a distinguished road
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    Can anyone send me 2014/2015 package for ParkRoyal Pickering too? Thanks mervsng@gmail.com

  8. #188
    Junior Member moosger is on a distinguished road
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    Hi could you send me too !! gerroxy@yahoo.com.sg Thanks

  9. #189
    Junior Member paperdolly is on a distinguished road
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    can send me the pricing too? tiffany9027@gmail.com

    Thanks!!

  10. #190
    Junior Member julia126 is on a distinguished road
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    I dropped by the hotel after dinner at Chinatown Pt next door, saw a standing sign tt writes about wedding showcase on 23 Aug next Sat at $60 /couple. Shocking is the banquet price at 1488++ for SIX-course plated (lunch/dinner not stated). ��

  11. #191
    Junior Member nekomeowmeow is on a distinguished road
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    Thumbs down unhappy experience with parkroyal on pickering

    I like the hotel very much and it was my first choice from my shortlisted hotels to hold my wedding at 2015. Everything seemed great other than their slow or lack of enthusiasm emails corresponding which was still acceptable for me (well.. I give excuses for them myself, that they might be very busy with other enquiries and such). Happened to know about the wedding workshop from a coordinator when having site visiting in July 2014 (it was my second visit, first was self visiting and me and my SO really like this hotel). After the meeting, we even went directly for the dinner at Lime (the hotel restaurant at 1st level) just for the food tasting.

    It wasn't the cheapest package in town or the prettiest hotel we visited. But on that moment we have decided this should be where we will hold our big day. Even though we still haven't fixed our wedding date yet and we know most likely we won't enjoy the perks from the wedding show as by then we still won't able to get the date, yet we really eager to find out more about the packages and see the new 2015 themes. I guessed we are the first few that registered for the show even before Singaporebrides had the listing on the website.

    With all the excitement and anticipating we had for the workshop, it ended up with a big disappointment.

    As some of you might know it was a paid admission workshop inclusive of sit down lunch. We missed the lunch as we didn't know that we were expected to reach at certain timing. Questions raised and we found out they sent a programme agenda to all registered couple BUT we didn't receive any email about it! We asked for refund, and the initial coordinator that met with us previously in July site visiting ensured us that he will help on this. We trusted him.

    At the time when we were leaving with a little disappointment, the catering director came to us and after learning about our situation and we mentioned that we were leaving to get a lunch (it was 3pm+), he offered us to have lunch at Lime while he will explaining about the wedding packages. We mentioned that we have next appointment at 4pm, we were reluctant but in the end we accepted the goodwill (we rushed, but in the end we missed the next appointment).

    After all these chains of unhappiness, my SO began sceptical about their service (the previous coordinator we met were not trying to straighten the issue, he talked to for a minute or so, promised about the refund and left us for other customers). To think that I was trying to convince my SO that it was their first workshop and it was norm to have human error in coordinating a big event. At this point, I still truly had confident with them and considered them as first choice.

    I emailed the previous coordinator regarding the refund since he was the one assured us about it. But the director replied, he denied that there is a human error on their side and the lunch at Lime was meant for "replacement lunch" so there was no refund will be made.

    1. We didn't receive confirmation email after payment (I need to email and check with them)
    2. Event time is not mentioned in the email until I checked on Singaporebrides and reconfirm with them
    "The timing would be from 11.00am to 4.30pm. Do kindly note that the lunch would be a sit down lunch." - quoted word by word from the email after i reconfirmed the timing
    As you can see "11.00am to 4.30pm" is just telling the duration of an event and "sit down lunch" didn't clarify that we need to reach on certain time.
    3. No programme agenda being sent and management side didn't review it as their error
    4. We were verbally promised about the refund but it was denied
    5. We were not told or agreed that the lunch at Lime supposes to be the "replacement lunch" and no refund will be issued after that, it was just their own assumption and on top of it, it caused us to missed our next appointment. If it was being clearly told as an option, we will have the option to accept or reject it.
    6. The email reply is less than pleased or even apologetic, they are not even trying to keep us as potential customers.

    It is not only about the money but about our disappointment, lost confidence and trust. The luckiest thing is we only spent a little token for the lesson, can you imagine if we have signed up and being tied by the deposit yet received this kind of treatments? How can we assure when few thousands of dollars involved for the actual day?

    I am trying to write as neutral as possible even though I can't hide my disappointment on this issue. The experience stated here is truly happened to us and if needed I can show print screen of our email correspondence as the proof. It is up to you to take the risk and engage their so called 5-star hotel service. For us, thanks but no thanks, we are out.

  12. #192
    Junior Member dianaknk is on a distinguished road
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    Hi.. Anyone can send me the menu and pricing for year 2015 wedding dinner banquet? Thanks

  13. #193
    Junior Member dianaknk is on a distinguished road
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    Park Royal Pickering

    Hi.. Anyone can send me the menu and pricing for year 2015 wedding dinner banquet? Thanks. Dianaknk@gmail.com

  14. #194
    Junior Member Flht is on a distinguished road
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    Wedding dinner price

    Hi can someone email me fionalht@gmail.com for their 2015 wedding dinner price package

  15. #195
    Junior Member Snowangel is on a distinguished road
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    ParkRoyal on Pickering Wedding Lunch Review

    Chanced upon this comprehensive review. Price and package for 2015 lunch is also stated, together with photos of the venue and detailed package inclusions and FAQs.
    http://pejn17.blogspot.sg/2014/02/3-...pickering.html

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