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  1. #16
    Junior Member JT86 is on a distinguished road
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    Quote Originally Posted by chewdiana View Post
    Hi all bride to be,

    I have just completed my Big Day with them. Just wanna post my review as I feel that they have provided good services to me. We signed up with them about 2 years at a wedding fair. In fact, we just wanted to see the difference of the packages that are available and have agreed that we will not sign any packages on that day.

    Volans Couture was the 4th bridal shop that stopped us and by then we have been in the fair for more than 2 hours spending time with the first 3 bridal companies trying hard to sell their packages to us. They start showing us the photo samples the moment we sit down and the lady attending to us was very friendly. No hard selling at all. They go direct to point and understand what are your needs to customize the basic package to your preferences.

    Choosing of gowns was never easy for me as I can’t decide what I want. But I was lucky that the coordinator was helpful and she has given me a lot of advice of the kind of gowns that could be suitable for me. On the day of photoshooting, the photographer and the photographer assistant was very helpful. They offer to carry all my belongings when we were doing outdoor shooting and also help me to change the hair accessories.

    My MUA was a guy, if I don’t remember wrongly his name is Alson. Prior to the photoshooting day, he shared with me on the colours that I can try on my hair. On the actual shooting day, he made me feel that I look like a doll and even shared with me on how the make up will be done.

    The end product was really great. During to picking of photo session, they were not pushy at all. They show us the pictures batch by batch according to the location for us to shortlist those that we want and we do it more than 5 rounds. To be frank I never though that I will spend in buying photos but I did. If you would like to look at the end product you can PM me.

    Just to share, I have also used their service for my actual day. I add on the videography service for the express highlights of the morning gate crashing to been shown during the wedding dinner. Eric (I think is the boss), suggested that he could try to at in the 1st march in highlights to the video if they have enough time to do so which I believe not many companies can do so.

    P.S.: I am not working for Volans definitely! Anyone who is interested to know more about my package can PM me. Cheers!
    Hello~

    I am interested in your package details and photos, but i cannot PM yet..=( Pls share with me! =)

  2. #17
    Junior Member ks76 is on a distinguished road
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    Hi brownielaw and chewdiana,

    Congrats on your marriage!! Can you kindly share your package details (and photos if convenient) with me please? I've tried to PM but seems like my post count is insufficient for that. Thanks so much.

  3. #18
    Junior Member brownielaw is on a distinguished road
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    Update!

    hi ladies! I have chosen my pics! Total I chose 70 pics.. Me n hubby got nothing to "hiam".

    Good news is that when choosing the pics, we also did not experience any hard sell at all! This is a super plus point as I have zero tolerance for hard sell tactics. The coordinator did ask me to top up to 80 pics, and will throw in some freebies. We declined - no black face etc. I am super satisfied with their services and attitude. Thus, we signed AD photography with them too.

    Some feedback on many BTB question about their gown selection. I feel that they lose out on their selection of evening gowns. Their white gowns I can easily find to my liking. Still no issues for me cos up till this stage, me n hubby really no regrets signing with VC. Service really very good.

    I am not earning anything from this review. Just strongly feel that bridal shops that hardsell, change attitude after you signed need to be boycotted, and those that provide good services need to be made known!

    Cheers

  4. #19
    Junior Member wendalyn is on a distinguished road
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    I can't PM, too I've just started looking around for bridal packages.. my big day's exactly one year away but thought i should be doing my homework early rather than rushing at the last min.

    Can you pls email me to share your package? wen2105@yahoo.com

  5. #20
    Junior Member glassbottlez is on a distinguished road
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    hi brownielaw, do u mind sharing your photo with us pls? i quite like their style from the photos i see on their fb. do they have different photographers to choose from? whats the name of ur photographer?

  6. #21
    Junior Member eileent78 is on a distinguished road
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    Hi.. i have signed a package with volan.. for those whom finish their ps.. able to send me some pics or links so i can view the gowns that they have? was considering should i just get them to do my ad and have prewedding shoot elsewhere since so many people say their gowns are limited. can pm mi pls.thks.

  7. #22
    Junior Member angieleez is on a distinguished road
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    hi everyone
    did anyone use volans ad videography? is it good?

  8. #23
    Junior Member purplepeonys is on a distinguished road
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    my sil had a good time at their taiwan photoshoot, thanks to our designer min min who helped choose the photos and shortlist.

  9. #24
    Junior Member everzhilin is on a distinguished road
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    Hi,
    I went down to Volans Couture last weekend. The sale manager Yvonne was very friendly and she offered very competitive pricing of $3388 for the gown package (excluding photography). I had already engaged a photographer separately for my pre-wedding shoot and I was looking to rent the gowns for both the pre-wedding shoot and actual day.
    I feel that there is a wide selection of gowns but as this is my first visit to a bridal shop, my htb and i did not sign up imemediately as we wanted to look around some more.

  10. #25
    Junior Member qingru is on a distinguished road
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    Hi, I'm a VC bride and I went to Volans last weekend to choose my gowns. I found many white gowns that I really liked.. I do not think they have a limited selection though.. Jia Xuan the assistant who helped me choose the gowns was patient, helpful and gave useful inputs! I am happy with their service so far!

  11. #26
    Junior Member jetaime103 is on a distinguished road
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    Anyone can pm me on their evening gowns selection? Do they have jiemei gowns too?

  12. #27
    Junior Member whaohan is on a distinguished road
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    Hi Brownielaw, I just signed up a package with VC. could you let me know who is the photographer who did you actual day shoot and the MUA who attended to you? Thanks.

    Quote Originally Posted by brownielaw View Post
    Hi brides-to-be! Did a search on Volans Couture but no results. Would like to post my review!

    Just did my photoshoot with them. We signed up with them last year at a fair in Suntec. We actually did not do any research! During the fair, the first shop we sat down at was My Dream Wedding.. we were with them, hearing the sales person talk for 45 min... Kinda hard sell.. i don't like!! In the end, i signalled to my bf to leave... and we just suddenly said we need to look around, and left their booth.

    Next to MDW is Volans Couture.. we asked to see photo samples.. well, we were satisfied with what we saw.. thus we enquired about packages. The lady who tended to us did not kept talking to us or probe the usual questions when we were looking at the samples. I like this.

    Anyway while at the Volans booth, one question led to another, and my bf even went on to bargain about the package! Details like ampoules, eyelash, extra photo etc etc etc all came up. In the end, we just signed up cos already bargain and we really liked the lady and Eric (i think is the boss) attitude. Friendly, and never hard sell.

    Ok, so fast forward to last month we went to choose gowns etc. A girl called Showine serviced us. I really like her! She is not the talkative kind, very polite and friendly. She was the one suggesting the gowns i try, zip/unzip for me...

    Next came the actual photoshoot day. Wow very tiring..... luckily rained only in the morning and when it was time for outdoor shoot, rain stopped! Prior to my shoot, i was researching for AD makeup artist, cos my thinking is.. bridal shop not specialised. maybe their make up so-so.. I wanna look my best on my AD!! So even though my package includes AD makeup, I still looking around.

    However, during my photoshoot day, my hairstyles and makeup all very nice! Esp love my hair. The makeup lady really made my hair very nice! i feel i looked like a doll. Brides, do colour your hair prior to the photoshoot. I did and i feel the hairstyles made my hair colour pop (or vice versa?)

    I have yet to see the pictures.. so i cannot comment on the end product. I will update here when view them. I especially took time to review Volans as i feel they really service us from the heart. As i read so many reviews on bridal shops, and read so many horror stories on hard sell or bad service after signing, good bridal shops really need to be praised!

    The only thing I can pick on is maybe their evening gown selection not alot. To me not an issue though, as I am into those simple white gowns.

    P.S. I am not working for Volans definitely! I will update should my perception of them change though. for eg, if when choosing photos they keep pressure me to choose many many many photos that sort of nonsense. Anyone who is interested to know more about my package can PM me. Cheers!

  13. #28
    Junior Member ashleeee is on a distinguished road
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    Hey all,

    I finished my photoshoot on 20th May but didn't really have time to post.
    Here is a quick update of the shoot

    I have nothing but praises for the photographers and make up artist

    MUA: Elson
    Photographer: Ah Guang and Ah Sheng (assistant)
    • We started earlier at 8am (no charge).
    • MUA helped me achieve the hairstyle I wanted, really really love him!!
    • There's a main photographer and one assistant - so you have someone to help you change and the MUA will also pass some accessories to the assistant for the night shoot.
    • We were able to rush back to regroup, change outfit, hairstyle and touch-up makeup before the evening/night shoot - so i was not stuck with one hairstyle for outdoor shoot, that also meant the MUA stayed around till 4pm to help me
    • We were able to go to 4 locations for our outdoor shoot, we replaced alexandra road with haji lane as suggested by the team and it turned out for the best
    • They had an array of their own props which they brought along, they also incorporated all the props we brought along.
    • They have a lot of different scenes for indoor shoots, and they all looked super nice!
    • The team really worked hard for us to get the 'feel' we wanted - the photos prove it!
    We just came back from choosing photos. They were not pushy at all. They just left us on our own to choose and came back to advise us if we needed to add in one or two photos so that a better design can be added. We didn't feel pressured to add more photos nor did their attitude change when we didn't want to :good:

    *Some things to note, if it rains after you finish indoor shoot, you will need to pay 200 to reschedule the outdoor shoot.
    If you use their vehicle for the outdoor photoshoot, you will have to cover carpark fees and ERP and petrol which is approximately $50 as stated by them (we are not sure since my HTB drove).
    Some gowns cannot be taken outdoor, so this might be a little restrictive.
    You will need to pay for eyelash and ampoules.
    (I am not sure if some of the above can be negotiated)

    All in all, after seeing the photos, I am a very very very happy bride. We are really glad we chose Volans (even with the initial crisis). cccc


    **For some reason, my old negative post about them is gone. Deleted somehow?*

  14. #29
    Junior Member btb2014 is on a distinguished road
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    Hi, do you mind to share your package details? My email address is: btb062014@gmail.com

    I'm looking at Volans too!

  15. #30
    Junior Member piggyjac is on a distinguished road
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    hey Diana,
    i'm keen on Volans packages, pls share with me and also the AD additional photographer services too,
    my email: piggyjac88@gmail.com

    thank you so much fr: Jac

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